Pinaroo stands proud
PINAROO Roma Inc has extended its accreditation for the next three years after passing a re-accreditation audit with flying colours.
The accreditation comes at extremely turbulent times for the aged care industry, with the Royal Commission into Aged Care Quality and Safety launching into action last Friday.
Pinaroo Aged Care Facility had an unannounced re-accreditation audit on November 14-15, 2018, from the Australian Aged Care Quality Agency.
Pinaroo Roma Inc chief executive Ian Murphy said there were Four Accreditation Standards covering management systems, health and personal care, lifestyle and physical environment with which the aged care facility had to comply.
"Our performance against the Four Accreditation Standards and other responsibilities under the act meets all of the 44 outcomes,” he said.
"During the audit process the auditors surveyed the residents and out of the 10 questions asked we received eight 100 per cent and two 93per cent satisfaction - we were told that's one of the best results they had ever seen.
"Pinaroo's current period of accreditation is now from February 1, 2019 to February 1, 2022.”
Mr Murphy said Pinaroo's talented staff could be credited for the aged care facility's success.
"Pinaroo is an independent, standalone operator and we are not affiliated with any other organisation, we are extremely proud of what we do within the facility and our residents always come first,” he said.
"During my six years at Pinaroo it has always been the management committee's philosophy to never put profits first.
"It's always about offering first-class residential care and I'm surrounded by so many talented staff that work at Pinaroo and that's why we are so successful.”
Mr Murphy said he was supportive of the Royal Commission.
"It's in everyone's best interest and we at Pinaroo are fully supportive of the process,” he said.
"We all want a safe, high- quality and high-performing aged care system.
"A key issue for rural aged care service providers is high operational costs.
"In general, it is more expensive to deliver aged care services in rural areas than in urban areas.”
Higher costs include building costs due to higher transport costs for construction materials and the sourcing of specialised construction skills, ongoing non-staff costs such as power, water, fuel, communications and transport of food, and costs associated with travel of health specialists.
Mr Murphy said the next planned expansion, which was not too far away, would create an economy of scale that would carry Pinaroo into the future as an economically sound organisation.