WINNERS, PHOTOS: Maranoa Business Awards 2019
WITH A passion for people, food and good coffee, Genevieve Rogers and her fellow ReX troops were recognised for the creativity, innovation and superb service their business brings to the Maranoa.
ReX cleaned up at the Maranoa Business Awards last night at Explorers Inn, taking home medium business of the year, business customer service, tourism and hospitality and business of the year.
"It's very surreal, for me the customer service award was the most important one because it's the customers who were nominating us," Ms Rogers said.
"I don't think there can be a better feeling, then having the support of people you see every day."
When entering ReX for Business of Year, Ms Rogers said she attributed five key elements to running a successful business which included customer service, her love of food, passion for coffee, pre ordering and her staff.
"I couldn't do what I do without my staff. I'm having surgery on Monday and can't be there for a week and if it wasn't for them, the doors would be closed," she said.
"It sounds cliche, but we're a family. I have the best team, they reflect exactly what I project and I couldn't ask for anything more."
Running a Roma express coffee van for three years prior, Gen opened ReX's doors in November 2017 which has been bustling with business ever since.
"I'm so bloody passionate about what I do. Since opening ReX, my alarm goes off at 2.45am every morning and there's never been a day where I think oh damn, I have to go to work," she said.
"I live my dream every day and I don't feel lucky about that because its a lot of hard work, but I feel so grateful that I get to do that every day.
"That's what makes it worth it."
Vital Health were among the other winners of the night, being awarded large business of the year.
Physiotherapist and director of Vital Health, Jean Benham said receiving recognition in the business of 50 people helps solidify the belief that their work is making a positive impact on the community.
"We're very much a team and we have to be because there's a lot of us in different places," she said.
"For me it's an acknowledgement that I can go back and pass on to people everywhere that work super hard to do work that makes a difference," she said.
"People in our company put their heart and soul into making a difference, and to get to the point where there's a momentum among us in all these little communities and it's super good to pass back the recognition."
Mrs Benham said in Vital Health's first year being awarded large business of the year, it is especially rewarding for the newer employees to realise the true value of their work.
"There's some new employees here tonight, some who haven't been part of the business for long and it helps them get a connection with the value of what they're doing," she said.
"It can be hard doing work for people all day every day and to be able to go home and be like 'wow that makes me feel good because I'm doing a good job,' will really help.
"For the old ones they wouldn't still be here if they didn't know they were making a difference."
For Jane Rowbotham, the love of her job has spilled out in her character, taking home the individual customer service award.
The vet nurse at Roma Veterinary clinic was nominated by the public for the award, and says that it's special that the customers she values so much feel the same.
"It feels pretty amazing, I love my job," she said.
"I love my customers and doing what I can do for them, so it means a lot.
"I try to help them out as much as I can and do as much as I can for them .
"I feel that if you're nice to people, they're nice back."
Working at Roma Veterinary Clinic for the past three and a half years, Ms Rowbotham says no two days are the same and that's one of the main perks of her job.
"I love helping animals and seeing the joy on everyone's faces when you bring their pet back," she said.
"Seeing those animals that survived something that's pretty serious and when they come out and they see their owners and they're sp happy to see them, it's really special.
"Animals know their owners so it's pretty amazing when you get to see a happy reunion."