Pinaroo praise.
Pinaroo praise.

‘I’d like to shine a positive light on my recent experience’ at Pinaroo

FOR years, we’ve heard negative stories about aged care facilities.

The industry was under a shadow throughout the Royal Commission then the COVID response down south.

But I would like to shine a positive light on my recent experience.

My three brothers and I have a blind, 92-year-old mother who is a resident in Roma at the Pinaroo aged care facility.

The genuine care and friendliness of all staff from the CEO to the domestic staff is amazing.

I would regularly see the CEO/Facility Manager Melanie Calvert chatting and mixing with patients and staff.

The dedicated nurses and carers in the dementia section are at a different level and handle all patients with the utmost care and understanding.

Finally, the cleanliness is second to none.

I don’t think I have seen another facility or hospital with the same level of cleanliness.

It is such a comfort to my brothers and I that our mother is in such a wonderful environment and receiving the very best care.

A massive thank you to CEO/Facility Manager Melanie Calvert and all her staff.

Kind Regards

Danny Sheehan

Longreach


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